Terms of service

Terms of service on the Khatulistiwa Kratom


Welcome to KHATULISTIWAKRATOM.com website. By accessing this website you are agreeing to the rules, guidelines, policies, terms and conditions applicable on this website. The rules, guidelines, terms and conditions applicable to this website may change from time to time.




Trademarks, logos, photography, illustrations, drawings, and graphics are all KHATULISTIWAKRATOM.com. You may not copy, modify, reproduce, sell or exploit in any way the contents of this site or any related software without our permission.


Privacy Policy

Thank you for accessing KHATULISTIWAKRATOM.com website. We greatly respect the privacy of your privacy and protect your personal information as well as possible. When you register or shop at KHATULISTIWAKRATOM.com, we store name, gender, birthday, shipping address, phone number, and email address. The information we get from you will be used to process and ship your order. We secure your personal information well. Any personal information you will not sell, rent or share with others except as mentioned below.

We may share your information with Third Party Authorized Service Providers. We provide some service products through third parties. The “Third Party Service Provider” performs its functions in the interests of sending or distributing promotional emails and making the delivery process through the shipping service where they deliver our products to you. We share your personal information with the Service Provider to email, delete repetitive information on customer data, analyze data, provide marketing assistants, provide search results and links, operate the site, solve problems, and provide customer service. We also collect personal information from individuals and companies (“Affiliates”) with those with business-to-business relationships. We also share information with the Service Provider to complete the administration process. We encourage Third Party Providers to act at all times in accordance with our Privacy Policy and to adopt and post their own privacy policies.


Purchase policy

You must know the legal status of kratom in the country before buying kratom on this site. If you still want to buy kratom and have completed payment when kratom status in your country is illegal, then we will still send your kratom using international shipping service. But we DO NOT GIVE A WARRANTY if your order is not up or stuck in your country. The money you transfer to us is considered VALID and can not be refunded when the order has been prepared or the order has been shipped.

If you do not consult us before purchase, we reserve the right to refund your money if the strain stock is empty or unavailable but subject to a 5% deduction of the total money you transfer. You will be charged a fee deduction (20%) if the buyer cancels the booking of a particular strain and tries to exchange with other strain types when we have finished preparing the first ordered strain.



If you have previously agreed to share your information for marketing purposes, but then want to stop receiving marketing information from us, please click on the unsubsribe link in our email marketing. If you would like to know the purpose of using your information, please contact us at [email protected] or WhatsApp +62 896-9414-0450



KHATULISTIWAKRATOM.com can change website content anytime. We reserve the right to change product policies, product photos and descriptions at any time and without notice. The color of the strain may differ depending on the monitor you are using.


Typing Error

In the event of any error in pricing and information contained on the product caused by typos by the tenant, we reserve the right to refuse or cancel orders if you have ordered the goods at the price and incorrect information included.


Questions More

For any further questions, suggestions, and criticisms please contact us via email at [email protected].